How will my company continue to be found by customers in the future?

With Google My Business, you have the opportunity to increase the visibility of your business in the
Internet increase-and do so on all relevant channels of Google. (e.g. Google Search, Google Maps, Google + or Google AdWords)

So your customers, whether via desktop, tablet or smartphone, will always find their way to you. In addition to location information and opening hours, Google reviews can also help you attract potential customers or increase traffic on your corporate website to achieve better sales.

Interested in talking to us about location marketing?

Then call us at +41 43 422 92 14 or write to us at m.lange@touchpoints.ch

Download brochure:
Brochure Location Marketing

Do you want to achieve more customer satisfaction and revenue with Live Chat?

We help you to select the different messengers and the appropriate chat software and to make them known to your customers. The idea here is to bring your customers to the more favorable chat, because this not only enables a better customer experience, but also boosts the sale. Perhaps some of your fans are even a customer advisor. There are also solutions for this.

Thanks to its partners, Touchpoints is also able to offer the implementation and operation, especially a digital customer service, in addition to consulting.

Are you interested in talking to us about live chat?

Then give us a call at + 41 43 422 92 14 or write us on m.lange@touchpoints.ch

Download Brochure:
Brochure Conversational Marketing

How do I get more and better customer and product reviews on Google, Amazon, etc.?

There is nothing better for an enterprise than satisfied customers. And if customers are satisfied with the service and the products, it is well possible that they also give good customer reviews and thus in turn attract potential new customers.

In order for this to happen, registration with valuation portals of your own industry or Google my Business is essential. With a few clicks it is possible to set up an Internet presence for your own company on Google and thus give customers the opportunity to give constructive feedback on your own offer.

Are you interested in talking to us about your online presence on review portals?

Then call us at +41 43 422 92 14 or write to us at m.lange@touchpoints.ch

Download brochure:
Brochure Customer reviews

How do I integrate social media effectively into my company?

Can you see how much potential there is in the social media for successful marketing of your products, services and your brand?

The growth in social media has had a huge impact communications wise on reaching out to potential customers and maintaining a loyal customer. The social media not only allows you to communicate with your current customers but also to interact, improve services, attract potential customers and retain a loyal customer base through social media customer service and marketing. The organizing of different platforms for social media integration and to utilize it in our client’s business is our passion.

Would you like to talk to our Social Media experts? Call us +41 43 422 92 14 or write an E-Mail:

Anh Nguyen: a.nguyen(at)touchpoints.ch