SYMANTO
Intelligent customer interaction. Modular. Scalable. Ready to use.
The market is expected to grow from 5.1 billion US dollars in 2024 to
an impressive 47.1 billion US dollars by 2030 (Markets and Markets, 2024).
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A digital assistant that automatically answers customer enquiries – around the clock, in multiple languages and across all channels (voice, chat, WhatsApp). Whether it's orders, returns or support, the AI agent takes the pressure off your team and increases customer satisfaction.
SYMANTO
Your advantages at a glance:
✅ 25% fewer repetitive enquiries
✅ Response times under 2 minutes
✅ 24/7 availability in multiple languages
✅ Integration with CRM & telephony
✅ Pilot ready in 3 weeks
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Who is this solution suitable for?
Our AI agents are ideal for:
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Customer service & e-commerce
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Technical support
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Appointment scheduling (e.g. healthcare, automotive)
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HR & recruiting
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Tourism & hospitality
Why Touchpoints?
As an official partner of Symanto, Touchpoints brings the next generation of AI agents for contact centres to the UK – tailor-made for B2B and B2C customer service. We are Symanto's implementation partner in the UK – from conception to go-live.
With over 30 years of experience in digital customer management, we ensure that AI is not just a buzzword for you, but brings real added value.
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Get a no-obligation consultation now
👉 Then please feel free to contact us. We will be happy to find the right solution for you.
YOUR CONTACT PERSON FOR MARKETING AUTOMATION
Martin Lange
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With an AI-supported customer service strategy and the right platform, you can map many use cases. Whether inbound or outbound, with significant savings potential and 24/7 availability, are you convinced?